Vacature: Bediening, bar, F&B

Event Operations Shiftleader FT


  • Bedrijf: Hilton Amsterdam
  • Standplaats: Apollolaan 138, 1077 BG Amsterdam, Noord-Holland
  • Totaal aantal medewerkers: 0
  • Dienstverband: Fulltime baan
  • Functie categorie: Bediening, bar, F&B
  • Referentie nr: 3300
  • Geplaatst op: 13-07-2017

Algemene informatie

Start your five-star career at Hilton Amsterdam!

Hilton Amsterdam is a 5 star property with 271 hotel rooms and 21 banquet rooms at a unique location. With our Team Members we have one target to achieve together: To exceed our guest expectations and to improve our outstanding service and high quality product on a daily basis.

Creative, innovative, a great charisma… Hilton Amsterdam! Is this also your goal? Don’t hesitate and join the Hilton family today!

Job Description

For our Banqueting department we are currently looking for a flexible and enthusiastic Event Operations Shiftleader on a Full-time base. Within this position your main tasks will be:

  • Providing an excellent service to meet and exceed guest expectations
  • To deal with any guest complaint and to ensure that the Banqueting Supervisor is informed of any complaints, including actions taken
  • Being responsible for the smooth operation of a single banqueting (conferences, meetings and events) activity (up to 100 guests)
  • To be the main point of contact (operationally) between the organiser or meeting planner of your event and the Banqueting Supervisor
  • Guiding Team Members in your team according to the Hilton Standards in order to guarantee a consistent five-star service before, during and after each event
  • Guiding Team Members in your team according to the Hilton Standards during the setup of an event
  • Communicating with all departments involved regarding the events taking place in the hotel
  • Checking expiration date food items and using FIFO system
  • Controlling costs within the department in cooperation with the Banqueting Supervisor
  • Ensuring cleanliness of all back of house pantries by making use of the cleaning checklists
  • Ensuring all back of house storage areas are clean and organised
  • To follow trainings as required by the Banqueting Manager and the demand of the business, including periodic fire and safety trainings, BHV and HACCP
  • To maintain standards by on the job trainings

Skills and competences:

  • Service oriented

  • Hospitable attitude

  • Positive and friendly attitude towards our guests and fellow Team Members

  • Fair and polite to his / her colleagues and Team Members; creates and maintains a trustful relationship

  • Representative appearance

  • Great eye for detail

  • Flexible in working morning, afternoon and evening shifts (both weekdays as weekends)

  • A Hotel or Tourism education is a preferred

  • Excellent communication skills

  • Good knowledge of Dutch and English.


Do you recognize yourself in this description? Send your resume and motivation letter to us!

Secondary benefits

  • Personal training and development program

  • Modern Team Member Restaurant with breakfast, lunch and dinner

  • Employee discount on hotel rooms at Hilton International hotels

  • Employee discount of 50% on Food & Beverage at Hilton International hotels

  • Internal transfer and promotion possibilities

  • Travel Allowance


  • Bedrijf: Hilton Amsterdam
  • Contact persoon / afdeling: Iris Elsinga
  • Adres: Apollolaan 138
    1077 BG Amsterdam, Noord-Holland
  • Telefoonnummer: +31 20 7106047
  • Website:
{* do not remove dummy content *}

Luxury Hotels of Amsterdam

De hotel vacaturesite van Luxury Hotels of Amsterdam is een uniek samenwerkingsverband in de Amsterdamse hotellerie. De site is opgezet om de carrièremogelijkheden en hotel vacatures binnen onze enerverende en bijzondere bedrijven in Amsterdam en Schiphol te promoten.

Volg ons